On this episode of FNO: InsureTech, hosts Rob Beller and David Prejeant sit down with David Wald, President and Co-Founder of Aclaimant, for a deep dive into one of the most important but often overlooked areas of the insurance ecosystem: risk management.

As organizations grow, so does complexity.

More employees.

More locations.

More assets.

More exposure.

And with that growth comes an increasing need to effectively manage risk before it becomes a costly problem. That's where Aclaimant and the broader world of RMIS (Risk Management Information Systems) come into play.

Throughout the conversation, David explains how technology, data, and AI are helping companies move beyond simply tracking incidents and claims toward a more proactive approach to managing risk across their businesses. Understanding the World of RMIS

For many insurance professionals, RMIS is a familiar acronym.

For others, it's a category that often operates behind the scenes.

David starts by breaking down exactly what a Risk Management Information System is and why it has become such a critical tool for growing organizations.

The discussion explores how risk managers use technology to organize claims, policies, safety programs, assets, exposures, compliance requirements, and operational data in one place. 

More importantly, David explains why managing risk becomes increasingly challenging as businesses scale and why spreadsheets, manual processes, and disconnected systems eventually stop working.

Helping Businesses See the Risks They Can't See

One of the most interesting themes throughout the episode is visibility.

Organizations generate enormous amounts of risk-related data every day.

The challenge isn't collecting it.

The challenge is understanding it. 

David discusses how risk teams often struggle to consolidate information across departments, locations, vendors, and systems. The conversation explores how technology can help transform fragmented data into actionable insights and make it easier for organizations to identify trends, anomalies, and emerging issues. 

The Growing Role of AI in Risk Management

Like every corner of insurance, risk management is being transformed by AI.

David shares how Aclaimant has been incorporating predictive analytics, machine learning, workflow automation, and emerging AI capabilities into its platform for years. 

The conversation explores how AI is helping accelerate data preparation, automate repetitive tasks, and generate insights more quickly than ever before.

Rather than replacing risk professionals, the discussion focuses on how technology can help them move faster, make better decisions, and focus more of their time on high-value activities.

From Reactive Claims Management to Proactive Risk Management

A recurring theme throughout the episode is the difference between reacting to problems and preventing them.

David explains how organizations are increasingly looking for ways to identify potential issues earlier in the process and create more structured approaches to risk management.

The discussion examines how insights, workflows, and better access to information help organizations make more informed decisions before small issues become much larger and more expensive problems. 

Why Workers' Compensation Remains a Critical Focus

Workers' compensation continues to be one of the most important areas for risk management teams.

As organizations grow, workplace injuries, return-to-work programs, compliance requirements, and claims administration become increasingly complex. 

David shares why workers' compensation often serves as a catalyst for organizations to invest in risk management technology and why efficient processes can have a significant impact on operational outcomes. 

The Origin Story Behind Aclaimant

David's path into insurance wasn't traditional.

Before Aclaimant, he spent time in the venture capital world and gained exposure to some of the earliest InsureTech innovators, including Snapsheet. 

During the episode, he shares the story of how a simple idea to modernize incident reporting evolved into a company serving risk management teams across multiple industries.

It's a founder journey that highlights how fresh perspectives often uncover opportunities that industry veterans may overlook. 

Leadership, Growth, and Scaling a RiskTech Company

The conversation also touches on leadership and company building.

David discusses the evolution of Aclaimant, the transition that brought industry veteran Kathy Burns into the business, and how leadership changes can create opportunities for growth and innovation.

The discussion offers an interesting look at how founders think about scaling, organizational structure, and preparing companies for the next stage of growth. 

Looking Ahead

As industries continue to face increasing complexity, organizations are being forced to think differently about risk.

New technologies.

New regulations.

New business models.

New uncertainties. 

David shares his thoughts on where risk management technology may be headed and why the pace of change is creating both challenges and opportunities for organizations trying to stay ahead. 

The Future of Risk Intelligence

Episode 312 offers a fascinating look into a part of the insurance ecosystem that often receives far less attention than underwriting or claims but may be just as important.

From RMIS and risk data to AI, predictive insights, and operational efficiency, David Wald provides valuable perspective on how modern organizations are approaching risk in an increasingly complex world. 

Whether you're a claims professional, risk manager, technology leader, or simply interested in the future of insurance innovation, this episode offers an insightful introduction to the evolving world of risk intelligence.